What is the North Somerset LINk?
The North Somerset LINk is a Local Involvement Network. LINks were set up in April 2008 in each English local authority
area with social services responsibilities. Sometimes people don't feel they have a strong enough voice to change aspects
of their health or social care services. The North Somerset LINk is here to help the local community have their say and
take part in influencing services. LINks also have the power to hold services to account.
The LINk is run by local individuals and groups and directly supported by an independent voluntary sector organisation.
Anyone in North Somerset can get involved in our activities or raise their concerns with us. We would like to hear your
views on health and social care services in North Somerset.
The LINk's role is to:
- Ask the people of North Somerset what they think about local health and social care services and
provide a chance to suggest ideas to help improve services
- Investigate specific issues of concern to the community, relating to their health and social care services.
- Use its powers to hold those who provide health and social care services to account - and get answers and results.
- Ask for information and get an answer in a specified amount of time.
- Carry out spot-checks of services to see if they are working well.
- Make reports and recommendations to improve services, and receive a response.
- Refer issues to the Overview and Scrutiny Panel of North Somerset Council.