North Somerset LINk

Patient Transport Review

The NS LINk representative for Patient Transport issues is Tony Hawkings. Tony regularly attends meetings on behalf of the LINk and is keen to ensure that he is representing the views of its Members and Participants when he attends.

NS LINk would like Members and Participants to get in touch if you have had experience of using the new GWAS Patient Transport Scheme (PTS) for hospital appointments. Any feedback or questions that you have, including positive experiences of using the service, would be really appreciated, so that we can be confident that we are accurately reflecting your views. Please send any comments to contact@nsomersetlink.co.uk or telephone 0117 9420796. You can also comment via this website - click here to comment.

Reports on the LINk's work

Click here to download any of the following reports:

Poppyfields Dementia Care Home Visits

Following concerns raised by the public about the closure of Poppyfields Dementia Care Home, North Somerset LINk carried out an announced visit to the Care Home and the adjoining Severn Day Centre. The LINk also visited two further care homes that are providing care for former Poppyfields residents, and has had feedback from some relatives/carers of these residents on the transitional process. A report is now available.

Homechoice Report
At the end of last year the LINk carried out a piece of work in collaboration with HomeChoice North Somerset, the council's service for the allocation of social housing. A report was compiled and North Somerset Council have provided a response to the report.

GP Out of Surgery Hours - survey responses
A report on responses (anonymous) to our GP Out of Surgery Hours survey.

LINk Transport Accessibility Report
The LINk has now completed its survey report on NHS Patient Transport, Community Transport and Accessible Taxis.

Dental Appointments 'Mystery Shop'
In September 2010, the LINk carried out a mystery shop of all dental practices in North Somerset, to find out how many were offering NHS routine check-up appointments and the report is now available.

Physiotherapy and Rehabilitation Survey Report
The LINk has carried out a small survey on peoples' experiences of physiotherapy and rehabilitation service.

Awareness of and Access to Services: Joint working with Care Connect
The LINk carried out a piece of joint working with Care Connect to influence the launch of their expanded service and to increase public awareness of it, so that people will know where to find services when they need them. A report was produced and sent to North Somerset Council.

Consultations

To read about the latest consultations relating to health and social care, or to view NS LINk's responses to local and national consultations, go to our consultations page.

'LINk News' - our Newsletter

Reports on the LINk's work

Consultations